Roadside Assistance | In Exeter & Indian Queens | Helston Garages


We understand how important it is to keep your business mobile. Our Roadside Assistance covers fault and non-fault issues like flat tyres, battery problems or even filling up with the wrong fuel and runs 24/7, 365 days of the year. 

Comprehensive, three year cover comes at no extra cost with every new vehicle. Call 0800 77 71 72 to get straight through.




Benefits to you

Volkswagen Roadside Assistance provides the following benefits, subject to terms and conditions:





Roadside Assistance

​In the event of a breakdown, Volkswagen Roadside Assistance will attend to either repair or recover the vehicle.

Home Assistance

​In the event of a breakdown at home or place of work, Volkswagen Roadside Assistance will attend to either repair or recover the vehicle.





Vehicle Recovery​

In the event that the vehicle cannot be repaired at the roadside or at home, Volkswagen Roadside Assistance will arrange for the vehicle to be taken to the most appropriate authorised Volkswagen Van Centre or Repairer for repair.​

Accident Recovery

If the vehicle has been immobilised due to a road traffic accident, Volkswagen Roadside Assistance will arrange for the vehicle to be taken to the most appropriate authorised Volkswagen Van Centre or Repairer for repair.​





Onward Travel

In the event of recovery following breakdown, Where your vehicle cannot be repaired within a reasonable time, Volkswagen Roadside Assistance will organise one of the following: replacement vehicle, hotel accommodation or alternative travel.​





Secure Storage

In the event that the immobilised vehicle needs overnight storage, this will be arranged by Volkswagen Roadside Assistance.​

Message Service

Volkswagen Roadside Assistance will pass on any urgent messages to friends, family and business colleagues following a breakdown or accident.





Caravan/Trailer Assistance

Volkswagen Roadside Assistance will arrange for any caravan or trailer that is being towed by the recovered vehicle to be transported to a place of safety. Size/weight restrictions apply.​

European Assistance

Volkswagen Roadside Assistance will also provide roadside assistance, recovery, repatriation, replacement vehicle and accommodation whilst you are travelling outside the UK within Europe.




Next steps