Working Hours Full time
Location Carrs Volkswagen Van Centre
Benefits We offer 22 days holiday plus bank holidays, a workplace pension (salary exchange option), a cycle to work scheme, refer a friend rewards, death in service insurance and discounted products & servicing
Closing Date 28/05/2019



Are you a great communicator and passionate about delivering fantastic customer service?? If so, please read on….

We currently have a vacancy for a Showroom Host to join our busy team at Carrs Volkswagen Van Centre Exeter on a full-time basis.

Predominantly responsible for handling incoming telephone enquiries and welcoming our customers to our business, this role is all about creating a positive and professional first impression. We’re looking for someone who can take a keen interest in our customers ensuring that their hospitality needs are met during their visit to us, a polite and courteous approach is essential as are excellent communication and interpersonal skills.

As the first point of contact for our customers we are looking for a friendly and dynamic individual who understands what it takes to deliver outstanding levels of customer care whilst creating a positive first impression of our business.We are looking for someone who has a naturally positive and vibrant character and is able to build rapport quickly with our customers during face to face interactions, phone conversations and electronic communication.

This role would be ideally suited to someone with customer facing experience in the hospitality industry or similar and can be viewed as an excellent first step into the motor industry. Ultimately this position is all about ensuring our customers receive an outstanding experience so if you believe you can help us deliver that then we’d love to hear from you!

Carrs Volkswagen Van Centre is part of the very successful Helston Garages Group. Established in 1960, Helston Garages Group has been committed to continuous but stable growth and today the group is one of the 25 largest in Britain. Our 37 franchise dealerships provide customers throughout Cornwall, Devon, Dorset and Somerset with high-quality new and used cars and vans from a variety of different manufacturers (as well as servicing facilities for three more brands). Helston Motor Group is very proud of its history and is determined to retain the principles of honest dealing, customer service and staff welfare that are responsible for its 58 years of success.

The Group actively encourages staff development and offers fantastic opportunities for staff who are keen to progress their careers. As well as the stability and security of working for a well-established Company, the Group provides a number of other staff benefits including discounts on products, salary exchange workplace pension and life cover insurance.

This is a full-time position with the hours of work to be 8am until 5pm Monday to Friday.

If you believe you have the personality and skill set required to become a key part of our team then please e-mail with your CV and covering note explaining why you believe you are suitable for this role.

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