Working Hours Full time
Location Westerly Exeter
Benefits 22 days holiday plus bank holidays, a workplace pension (salary exchange option), a cycle to work scheme, refer a friend rewards, death in service insurance and discounted products & servicing
Closing Date 09/11/2018

Ref:

Salary £27,000.00 - £32,000.00 (dependant on bonuses)

Westerly BMW in Exeter require an experienced and exceptional candidate to assist in the smooth running of an extremely vibrant Service department.

As a Service Controller, you will play a crucial role in assisting the Service Manager in driving our business forward and inspire the team to ensure that every customer’s experience is exceptional.

The ideal candidate will be friendly, professional, naturally confident with proven managerial experience and strong leadership skills.

You will have the ability to implement change and strengthen our After Sales business by:

  • Assisting in the management of all aspects of the service department
  • Managing the department in its entirety in the Service Manager's absence
  • Mentoring, motivating and supporting the team of Service Advisors
  • Proactively supporting the Service Manager
  • Representing the Company in a professional manner
  • Having a highly detailed and analytical approach
  • Controlling and supporting a large team of Technicians that will require strong leadership skills, a sound technical knowledge and the ability to manage work flow whilst ensuring the highest quality standards and productivity

Applicants must be able to demonstrate a proven track record of people management, be able to work at a fast pace with attention to detail and ensure that Manufacturer guidelines are adhered to.

Applications are encouraged from candidates who currently work as a Service Team Manager, Service Reception Manager or in a Senior Service Advisor position.

To be considered for this role, it is essential that you have experience of or are currently working in a large franchised Service department.

If you feel you have the required skills for this vacancy please send your CV to Andrew Hay-Berry - andrew.hay-berry@westerlybmw.co.uk

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