Volvo Service Promise | In Cornwall, Devon and Somerset | Helston Garages Volvo

VOLVO SERVICE PROMISE


Servicing that focuses on you and your needs

When you have your car serviced at a Helston Garages Group Volvo dealership, we make a pledge to you. It's called the Volvo Service Promise – and it guarantees an unbeatable combination of quality, reassurance and expertise. First, your personal Service Advisor will deal with any of your questions and make sure you get to where you need to go. Our expert Technicians will then give your car a full health check including a free software upgrade to ensure that your Volvo is performing at its best. Finally, we'll provide you with 12 months' FREE Volvo Roadside Assistance worth up to £120. We'll even wash and vacuum your car before handing it back to you.

A FREE UPDATE OF THE CAR'S SOFTWARE TO THE LATEST VERSION IS ALWAYS INCLUDED* (ONLY AVAILABLE AT A VOLVO DEALERSHIP)

Volvo are constantly developing and improving the software for their cars. This means that your Volvo can get a little better at every servicing, since free software updates are always included in each Volvo dealer service. Examples of functions or systems that can be optimised include air conditioning, engine and driver information.

* Applies to all Volvo models from model year 1999 and onwards, except the Volvo C70 –05, S/V40 –03, XC/V70 –00.

WE WILL ALWAYS WASH YOUR CAR IN CONJUNCTION WITH SERVICING

It's always nice with a spotlessly clean and newly-washed car, and therefore we will wash your Volvo for you every time you have it in for service at our workshop. With Volvo Service Promise, your car is not only serviced and checked on the inside, it's also clean and cared for on the outside.​

WE WILL ALWAYS PERFORM A HEALTH CHECK OF YOUR VOLVO, WITH FOCUS ON SAFETY

We connect your Volvo to our computerised diagnostics system to check that all safety systems function correctly. As part of the health check, we also check the status of the battery. Many of today's devices (such as iPods, mobile phones, navigation units etc) draw power from the battery – by checking the status we offer you peace of mind. Also as part of the health check an extensive inspection of the whole vehicle is carried out.

Including Exterior - Tyres, Bodywork, Lights. Interior - Brake/ Clutch action, Air Con. Under Bonnet- Levels, Leaks, Condition of visible belts, Engine Mountings. Underside - Brakes, Oil leaks, check for damage, Drive Train/ Drive Shafts, Steering/ Suspension, Exhaust/ Catalyst.

WE WILL ALWAYS OFFER YOU ALTERNATIVE TRANSPORT SOLUTIONS

You shouldn't need to be without a car when yours is in for service. This is why we make it easy for you, by always offering alternative transport solutions. Book via your personal service contact.​

YOU WILL ALWAYS GET A PERSONAL CONTACT PERSON WHO IS DEDICATED TO YOU

With Volvo Service Promise you always have your own personal service contact, who is specially trained by Volvo and who can answer your questions. Your personal service contact stands by to book a service appointment for you or to order other work, such as tyre changes or car care.

WE WILL EXTEND YOUR VOLVO ASSISTANCE FOR ONE YEAR AT NO EXTRA CHARGE

In conjunction with the Volvo Genuine Service, we'll provide Volvo Assistance for one year at no extra charge. Volvo Assistance means that in case of breakdown, you can get help around the clock, anywhere in Western Europe. Whether it's fixing a flat tyre or compensation for accommodation costs while the car is being repaired. Click here for further details and terms.

VOLVO GENUINE SERVICE – THE BEST FOR YOUR VOLVO

As your Volvo main dealership you can be assured that we have invested in the very latest Volvo technology for our highly trained team of Volvo Technicians and of course you can be confident that their extensive experience ensures your car is always in the best of hands helping keep your Volvo ......well a Volvo!

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