Approved Used benefits
Our Approved Used car programme is designed to give you the same exceptional level of experience as a new car customer, giving you complete confidence and peace of mind.
- Flexible Finance options
You can finance your used car just as you can with a new car. Our flexible Solutions Personal Contract Plan finance is available on our Approved Used cars too. Learn more about Solutions PCP. The next 2 services are included at no extra cost when you purchase with Solutions Personal Contract Plan. 10.9% APR Representative1. Learn more.
Watch our Flexible Finance video.
- 142 checks
Our skilled, Volkswagen trained technicians carry out a thorough workshop and test drive inspection of every used car before it can become an Approved Used car.
Any faults identified are fixed using Volkswagen Genuine Parts™. Only then can a used car become part of the Approved Used car programme.
Watch our 142 checks video
- 12 months unlimited mileage warranty
All Approved Used cars come with at least a 12 months' Volkswagen warranty, as well as 12 months' MOT Cover where applicable^.
For full details of what our Used Car warranty covers, please download the Approved Used Warranty Handbook.
Watch our 12 months' warranty video
- No quibble exchange
30 day/1,000 mile 'no quibble' exchange policy. If for any reason, you want to change the car - maybe you have second thoughts, or it doesn't fit in your garage you may be able to exchange it for another of the same price (or higher, with you paying the difference), as long as the vehicle is returned in the same condition as when it was collected and the retailer you bought your car from has an available vehicle in their stock.
For full details of the no quibble exchange please download a copy of the exchange agreement.
Watch our 30 day Exchange video
- Service history checks
This certificate details your car’s entire Approved Used retailer network history, for example routine servicing work. It also verifies the cars identity and status of the warranty.
Watch our Service history checks video
- 12 months roadside assistance
All our Approved Used cars come with a minimum 12 months' Volkswagen Roadside Assistance.
This includes breakdown and recovery services all year-round, at home or on the roadside, in the UK and Europe, with no limit on call outs. Find out more
Watch our Roadside Assistance video
- Independent vehicle history and mileage tests
You can be sure of your car's history. We check the vehicle identity and match it with the DVLA registration. We also verify that there are no outstanding finance arrangements on the car, and that the mileage is correct.
Watch our vehicle history and mileage tests video
- 5-day Volkswagen insurance
We want you to start enjoying your new car from day one, which is why every used Volkswagen, purchased from a Volkswagen Retailer, comes with five days’ complimentary insurance. This comprehensive cover guarantees that your vehicle will be repaired in a Volkswagen Approved Repairer using Volkswagen Genuine Parts 2. Subject to eligibility. Five day drive away insurance cannot be used in conjunction with any other insurance offer.
We will also provide you with a quote, giving you the option to purchase annual cover that comes with a 3 Year Fixed Price commitment, so you can relax knowing that if nothing changes over the next three years, the cost of your car insurance won't increase.
Important information :
1. At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle; ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle.
Available on Solutions Personal Contract Plan until 30th June 2020, on used car sales between 90 days and up to 4 years only. Minimum balance to finance £5,000. Maximum mileage at end of contract is 120,000 miles. 18s+. Subject to availability and status. T&Cs apply. Ask for details.
Service Plan covers next two consecutive services limited to 1x minor and 1x major service. Touareg service plan available for £149 when purchased with Solutions PCP. Indemnities may be required. Offers are not available in conjunction with any other offer and may be varied or withdrawn at any time. Accurate at time of publication 01/04/2020. Freepost Volkswagen Financial Services. From participating Retailers only.
˄Warranty valid for vehicles up to 100,000 miles at point of activation. MOT Cover is up to 12 months' is underwritten by UK General Insurance Ltd on behalf of Great Lakes Insurance SE and administered by Lawshield UK Limited.
All prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Volkswagen may change RRPs at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any RRP displaying correctly on our materials. Always obtain prices from your chosen retailer.
2. Excludes windscreen claims.
Volkswagen Car Insurance is underwritten by U K Insurance Limited.