Volkswagen

Approved Used benefits

Our Approved Used car programme is designed to give you the same exceptional level of experience as a new car customer, giving you complete confidence and peace of mind.

There are many reasons to buy an Approved Used Volkswagen

12 months' Warranty, 12 months' Roadside Assistance and 12 months’ MOT Cover, all included in the price of the car, just for a start^. The next 2 services are included at no extra cost when you purchase with Solutions Personal Contract Plan1.

10.9% APR representative.

Our used car benefits

There are eight great benefits to buying an Approved Used car from Volkswagen.


Flexible Finance options

You can finance your used car just as you can with a new car. Our flexible Solutions Personal Contract Plan finance is available on our Approved Used cars too. Learn more about Solutions PCP. The next 2 services are included at no extra cost when you purchase with Solutions Personal Contract Plan. 10.9% APR Representative¹Learn more.

Watch our Flexible Finance video.

Flexible Finance options


142 checks

Our skilled, Volkswagen trained technicians carry out a thorough workshop and test drive inspection of every used car before it can become an Approved Used car.

Any faults identified are fixed using Volkswagen Genuine Parts™. Only then can a used car become part of the Approved Used car programme.

Watch our 142 checks video

142 checks


12 months' unlimited mileage warranty

All Approved Used cars come with at least a 12 months' Volkswagen warranty, as well as 12 months' MOT Cover where applicable^.

For full details of what our Used Car warranty covers, please download the Approved Used Warranty Handbook.

Watch our 12 months' warranty video

12 months' unlimited mileage warranty


No quibble exchange 

30 day/1,000 mile 'no quibble' exchange policy.

If for any reason, you want to change the car - maybe you have second thoughts, or it doesn't fit in your garage you may be able to exchange it for another of the same price (or higher, with you paying the difference), as long as the vehicle is returned in the same condition as when it was collected and the retailer you bought your car from has an available vehicle in their stock.

For full details of the no quibble exchange please download a copy of the exchange agreement.

Watch our 30 day Exchange video

No quibble exchange


Service history checks

This certificate details your car’s entire Approved Used retailer network history, for example routine servicing work. It also verifies the cars identity and status of the warranty.

Watch our Service history checks video

Service history checks


12 months' Roadside Assistance

All our Approved Used cars come with a minimum 12 months' Volkswagen Roadside Assistance.

This includes breakdown and recovery services all year-round, at home or on the roadside, in the UK and Europe, with no limit on call outs. Find out more 

Watch our Roadside Assistance video

12 months' Roadside Assistance


Independent vehicle history and mileage tests

You can be sure of your car's history. We check the vehicle identity and match it with the DVLA registration. We also verify that there are no outstanding finance arrangements on the car, and that the mileage is correct.

Watch our vehicle history and mileage tests video

Independent vehicle history and mileage tests

5 days' complimentary Volkswagen Drive Away Insurance

We want you to start enjoying your new car from day one, which is why every used Volkswagen, purchased from a Volkswagen Retailer, comes with five days’ complimentary insurance. This comprehensive cover guarantees that your vehicle will be repaired in a VolkswagenApproved Repairer using Volkswagen Genuine Parts². Subject to eligibility. Five day drive away insurance cannot be used in conjunction with any other insurance offer.

We will also provide you with a quote, giving you the option to purchase annual cover that comes with a 3 Year Fixed Price commitment, so you can relax knowing that if nothing changes over the next three years, the cost of your car insurance won't increase.


2. Excludes windscreen claims.

Volkswagen Car Insurance is underwritten by U K Insurance Limited.



Important information:

1. At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle; ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle.


Available on SolutionsPersonalContract Plan until 30th June 2020, on used car sales between 90 days and up to 4 years only. Minimum balance to finance £5,000. Maximum mileage at end of contract is 120,000 miles. 18s+. Subject to availability and status. T&Cs apply. Ask for details. 

Service Plan covers next two consecutive services limited to 1x minor and 1x major serviceTouaregservice plan available for £149 when purchased with Solutions PCP. Indemnities may be required. Offers are not available in conjunction with any other offer and may be varied or withdrawn at any time. Accurate at time of publication 01/04/2020. Freepost VolkswagenFinancial Services. From participating Retailers only.

˄Warranty valid for vehicles up to 100,000 miles at point of activation. MOT Cover is up to 12 months' is underwritten by UK General Insurance Ltd on behalf of Great Lakes Insurance SE and administered by Lawshield UK Limited.

All prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Volkswagen may change RRPs at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any RRP displaying correctly on our materials. Always obtain prices from your chosen retailer.