Volkswagen Commercial Vehicles has been named Most Reliable Vanmaker at the FN50 Awards, with all three of its vans – the Caddy, Transporter and Crafter – ranked in the top ten most reliable models.
The annual FN50 survey is the industry benchmark for reliability, measuring data from leasing companies based on mechanical breakdowns and warranty claims for over 213,000 vehicles.
Overall, Volkswagen Commercial Vehicles came first in the manufacturer table, knocking Mercedes-Benz off the top-spot.
And according to this year’s survey, Transporter was the second best performing LCV, followed by the Caddy in third place – up from tenth in 2018 – and the Crafter in eighth.
“It’s great to be back on top of the FN50 reliability table, with this real-world data demonstrating the quality and durability of our products,” Carl zu Dohna, the Director of Volkswagen Commercial Vehicles, said. “We know that maximising uptime is the number one consideration for commercial vehicle operators, so it’s reassuring for customers choosing a van to know that our vehicles are less likely to find themselves off the road than those of other manufacturers.
‘What’s more, on the occasions when things do go wrong, we have a strong, dedicated network of nearly 100 Van Centres and Authorised Repairers who work with customers to get them back on the road. It’s all part of our Working With You commitment.”