Truro Motor Company ranked one of the top Volvo Retailers in the UK
The team at Truro Motor Company have reason to celebrate having been awarded the prestigious South West England Volvo Retailer of the Year award by Volvo Car UK for the third year in a row. This latest award for 2020 follows recognition last year as the 2019 UK Volvo Retailer of the Year.
The Volvo Retailer of the Year awards celebrates performance across the UK, measuring a number of key metrics in both sales and aftersales, including customer satisfaction. In a year like no other, the Truro team worked tirelessly to ensure a safe yet positive experience for all customers. This focus on customer service saw Truro deliver an outstanding performance across a number of key performance metrics.
Kristian Elvefors, Managing Director of Volvo Car UK, said: “Huge congratulations to the team at Truro Motor Company for this achievement. They kept focused throughout 2020, achieving a service retention rate of 10 per cent above the national average, and sales growth also 10 per cent higher than the national average.”
Nick Jones, Volvo Franchise Director for Helston Garages Group, said: “We are delighted and extremely proud to be recognised as Volvo South West Retailer of the Year for 2020. “This is a fantastic achievement and recognises the commitment of the entire Truro team who work very hard to deliver high levels of service to our customers and underlines how well the team performed throughout an extremely challenging year.
Truro Motor Company is located on Threemilestone Industrial Estate, Truro and their recently opened Volvo Retail Experience showrooms display the stunning range of new Volvo electric, hybrid, petrol and diesel models alongside Volvo Selekt Approved Used Cars. In addition, full Volvo Aftersales facilities are available including Volvo servicing and repair, MOT and Volvo diagnostics.
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