Customer Update | 02/11/2020
In line with government guidance and a new comprehensive safety policy from Helston Garages Group, we will be starting to reopen our dealerships for servicing to all customers. Servicing will be by appointment only to ensure we are able to maintain the social distancing and safety practices we have put in place for the health and well being of our customers and employees. Watch our new Aftersales Appointment video to find out more.
Collection and delivery services will also be available and subject to availability. For more information about which dealerships of ours are reopening see the table below. Watch our customer explainer videos here to find out more.
Our showrooms will remain closed for sales but our teams will continue to help with any sales queries you may have remotely via digital channels, email or phone. Looking to buy your vehicle online? You can now do so at Helston Garages Group. See below for more details about buying online.
If you buy a vehicle from us we have introduced a new click and collect service as well as a delivery service for those unable to collect their vehicle. Watch our videos explaining our sales services here below. Please note our delivery service is subject to availability and limited, speak to a member of our sales team for more information.
At Helston Garages Group we have taken a number of steps to make purchasing your vehicle remotely as easy as possible and reducing your need to visit us in the showroom. From video appointments and presentations to safe home deliveries we have you covered throughout the whole buying process. See our simple guide to the services available to you below and for more information or to arrange a virtual appointment simply contact a member of our sales support team.
The full range of models can be viewed right here on our website. Once you have selected your model of choice you can choose your engine and specification using the manufacturer's new car configurator via one of the links here: Audi, BMW, Jaguar, Land Rover, Maserati, MINI, Peugeot, Porsche, ŠKODA, VW, VW Commercial and Volvo.
Any questions? If you would like to discuss any models in more detail we have sales executives available remotely over the telephone, by email or even by video call.
Looking for an Approved Used model? Our full selection of stock can be viewed here and you can reserve your choice online with a fully refundable £250 deposit. If you would like more information on a particular vehicle of ours we can send a video presentation straight to your inbox.
Purchasing your vehicle remotely couldn’t be easier. Through online appointments over video call or the telephone we can talk you through your financial requirements and suggest a best way forward for purchasing your vehicle.
Without the need for you to visit the showroom we are able to quote, qualify, accept and complete finance agreements with the relevant paperwork being signed on handover.
Approved Used modelscan be reserved online with a fully refundable £250 deposit and the balance can be paid in full remotely or be financed.
We are able to deliver your vehicle direct to your home! This would of course be carried out in compliance with all applicable social distancing rules and would be free of charge*.
We would only want to deliver your car if you are comfortable with the delivery process and so long as you or anyone in your household had not displayed symptoms of COVID-19 within the last 14 days, are not self-isolating, and are not within a vulnerable group identified by the UK government.
We will observe all social distancing and other government rules, and those delivering to you will wear personal protective equipment and will use protective covers and sanitize your new vehicle.
*subject to distance – please contact us for more details.