Service Advisor | Cornwall, Devon, Somerset & Dorset | Helston Garages
Working Hours Full time
Location Carrs Skoda, Exeter
Benefits We offer 22 days holiday plus bank holidays, a workplace pension (salary exchange option), childcare vouchers, a cycle to work scheme, refer a friend rewards, death in service insurance and discounted products & servicing
Closing Date 27/08/2018

Ref:

Salary £19,500 - £24,000 dependant on experience

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to the above then we want to hear from you! Our Skoda Dealership in Exeter is looking to recruit a new Service Advisor.

About the position

The successful candidate for our Service Advisor position will have previous experience in delivering and exceptional customer experience.

You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the Service Advisor position involves:

  • Meeting and greeting customers in a friendly and courteous manner throughout the day.
  • Booking vehicles into the technical workshop.
  • Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time.
  • Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
  • Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
  • Adopting a sales approach regarding the sale of repairs required.
  • Maintaining good housekeeping standards and orderly administration of your work.

About our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

  • Customer awareness.
  • Ability to work to deadlines and targets.
  • Strong teamwork skills.
  • Confident and professional communication skills.
  • Full driving licence.

The position is full time and an opportunity to work for a family owned company, who encourages career development, a competitive remuneration package and pension scheme. This is a rare opportunity to join an industry leading brand at a very exciting time.

For more information or to apply, please send a covering letter and your CV to Peter Griffiths at peter.griffiths@carrsskoda.co.uk

About You * Required Information
Your CV

Choose a file

Max file size 10MB

Additional Information
Cancel
Unsaved Shortlist
Sorted by Price: Lowest to Highest
Cancel Retrieve Your Shortlist Access your shortlist that was saved earlier.
Load and Continue
Recently added vehicles are added to saved vehicles. You will keep all your recently added vehicles.
Cancel Save Your Shortlist Save and access your list later.
Save and Continue
Compare Vehicles
+ Add Vehicle from your shortlist
Year
Mileage
Transmission
Fuel Type
MPG (Combined)
Vehicle Tax