Working Hours Full time
Location Matford Jaguar Land Rover, Exeter
Benefits We offer 22 days holiday plus bank holidays, a workplace pension (salary exchange option), a cycle to work scheme, refer a friend rewards, death in service insurance and discounted products & servicing
Closing Date 31/05/2019

Ref:

Salary

Matford Jaguar Land Rover is seeking a Apprentice Parts Advisor to join our existing team.

As an Apprentice Parts Advisor, you will be targeted to achieve daily individual sales and profit targets through the effective use of resources and to pro-actively maintain and develop the branch sales and profitability by value added selling and enhancing customer relationships.

A large part of the Parts Advisor position involves:

  • Build long-term relationships with local customers
  • Exceed daily financial targets
  • Take orders over the telephone and up-sell to increase invoice value
  • Make targeted outbound calls to raise customer awareness and achieve sales
  • Actively promote offers, discounts and customer competitions
  • Limit credits and returns by sending the right parts, first time
  • Become an essential, trusted part of your customers business

Here is what a typical working week could look like:

  • Pick and package parts correctly ready for shipping out to customers in a timely manner
  • Photograph and prepare new online listings for parts and accessories using Parts catalogues and listing templates
  • Assisting with stock check management
  • To liaise with different departments within the dealership

The ideal candidate will have the following skills and experience:

  • Positive, customer focused attitude and approach to your work
  • Good telephone manner
  • Excellent customer service skills

You’ll be given a structured training plan and allocated an Assessor who will work closely with you to set work and assess your skill level. You’ll also be supported with in-house training & your supervisor will be on hand to give you support every step of the way.

To apply for this vacancy, please email your CV directly to Declan Ryan- declan.ryan@matfordjlr.co.uk

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