Westerly Bridgwater is seeking a Head of Business!

As a BMW Head of Business, your key objectives will be:

• Develop a customer service driven environment and culture through regular communication, team building and coaching with the managers and employees of the BMW Centre.
  
• Communicate and maintain customer service standards and measurements in line with the requirements of the Brand.
  
• Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated by the BMW Centre team.
  
• Recruit, train and develop department managers in line with organisational requirements.
  
• Agree objectives and work standards with department managers and review their performance on a regular basis.
  
• Develop and monitor the business plan for all sales areas with senior managers and BMW (UK) in order to meet business objectives, profit margins and market penetration.
  
• Formulate and agree marketing activities and budgets for the BMW Centre in order to create and maintain brand awareness.
  
• Ensure that BMW Franchise operating standards, policies, procedures and financial controls are regularly monitored and reviewed in order to maximise the business performance.
  
• Ensure that all staff are aware of Health and Safety requirements and regularly review with departmental managers in order to comply with Health and Safety regulations.
  
• Liaise on a regular basis with BMW (UK) representatives and Company senior management to review key performance indicators of the business.
  
• Ensure the business adheres to current UK legislation

Key skills and attributes

• Communication - Oral and Written
  
• Numerate
  
• Problem Solving
  
• Decision Making
  
• Financial Analysis
  
• Leadership
  
• Interpersonal and Relationship Building
  
• Computer Literate

Knowledge:

• Motor Industry Legislation
  
• Local Business Market
  
• Dealership / Franchise systems, procedures and working practices, FCA Policies on Finance, Personnel and Health and Safety
  
• Interpretation of Accounts

Experience:

• Proven track record in Dealership Management at General Management level.

This is an excellent opportunity to join a well respected and well established company, apply today to Tim Downer - tdowner@helstongarages.co.uk