Working Hours Fixed Term Contract
Location Westerly BMW, Bridgwater
Benefits We offer 22 days holiday plus bank holidays, a workplace pension (salary exchange option), a cycle to work scheme, refer a friend rewards, death in service insurance and discounted products & servicing
Closing Date 25/04/2018



Westerly BMW requires an additional Contact Centre Customer Adviser to join its small contact centre team as Maternity Cover. .

Be supportive. Be personal.

To be a brilliant Customer Help Advisor, you’ll need to have:

  • A professional telephone manner
  • A genuine passion for customer service
  • Capable troubleshooting and problem-solving skills
  • Excellent listening skills and natural empathy
  • The ability to take ownership of an issue, and the initiative to see it through to resolution
  • The drive to stay up-to-date with our products and services
  • Understanding and patience
  • Strong communication skills, with a natural flair for conversation
  • Effective time management
  • An openness to feedback and confidence working with others.

Hours of work are from 9.00am to 7.00pm on a shift rota basis Monday to Friday. The hours of work are 35 hours per week—daily shift of 7 hours plus breaks.

You will be expected to contact our BMW and MINI customers after routine visits, take incoming service telephone calls, inform our customers of quality enhancements affecting their cars and explain the benefits of service packages and other benefits of being a Westerly customer.

Please contact Patsy Wonfor -

About You * Required Information
    Additional Information
    Unsaved Shortlist
    Sorted by Price: Lowest to Highest
    Cancel Retrieve Your Shortlist Access your shortlist that was saved earlier.
    Load and Continue
    Recently added vehicles are added to saved vehicles. You will keep all your recently added vehicles.
    Cancel Save Your Shortlist Save and access your list later.
    Save and Continue
    Compare Vehicles
    + Add Vehicle from your shortlist
    Fuel Type
    MPG (Combined)
    Vehicle Tax