Working hours Working Hours
Location Matford Jaguar, Exeter
Benefits Benefits
Closing date 16/08/2017


Salary Salary

Due to expansion and increased volume, Matford Jaguarcurrently has a vacancy for a full-time Warranty Administrator.

Responsible to and working closely with the After Sales Manager the successful applicant will be based initially at our Matford Land Rover retailer in Exeter, forming part of our Jaguar Land Rover warranty team, ahead of our move next summer into a purpose built state of the art new JLR retailer which is currently under construction on the Marsh Barton Estate. As such they must have a pro-active approach to their work and be able to work using their own initiative as well as part of a team, effective communication and interpersonal skills are therefore essential.

Responsibilities of the role will include:

  • Compiling and submitting warranty claims within the manufacturers timeframe.
  • Responding promptly to queried or rejected claims in a timely fashion.
  • Verifying manufacturers payments.
  • Accurate record keeping and filing.
  • Conducting self audits routinely.
  • Contributing to developing best practice and effective processes.

The ideal candidate would preferably have experience in this role (or very similar) and therefore be very familiar with the high levels of attention to detail and accuracy required in this important role. We will however also consider candidates with a strong administrative background and a good technical understanding of motor vehicles.

Hours of work are Monday to Friday 8:30am – 5:30pm with a competitive salary package dependent upon experience.

To apply please contact Paul Curnow on 01392 202202 or

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