Working hours Working Hours
Location Yeovil Land Rover
Benefits Benefits
Closing date 25/07/2017

Ref:

Salary Salary

We have a vacancy for an experienced Service Advisor in our busy Yeovil service department. Applicants must be well presented, highly motivated with a desire to offer outstanding customer service.

Main Responsibilities

  • Attending to customers when dropping off and collecting their vehicles for service/repair.
  • Taking accurate notes of the customer’s requests and communicating them to the workshop team.
  • Keeping customers updated during the day with the progress of their vehicle
  • Costing and gaining permission for any additional work found.
  • Preparing and presenting the customer invoice and associated paperwork.
  • Giving a full explanation to the customer of the work undertaken.
  • Presenting service products such as service plans, extended warranties etc.
  • Excellent written and verbal communication.
  • Ability to quickly build relationships with a broad range of customers.
  • Ability to complete paperwork to a high standard.
  • Confidence in presenting high value, technical products.
  • Good organisation skills.
  • Full UK driving license.

Skills Required

You will be required to work a 5 day week Monday – Friday 08:00 – 18:00 and every fourth Saturday 08:00 – 13:00

For further details please contact Lara Stopps - 01935 403100 or lara.stopps@yeovillandrover.co.uk


About You * Required Information
Your CV

Max file size 10MB

Additional Information
Cancel
Unsaved Shortlist
Sorted by Price: Lowest to Highest
Cancel Retrieve Your Shortlist Access your shortlist that was saved earlier.
Load and Continue
Recently added vehicles are added to saved vehicles. You will keep all your recently added vehicles.
Cancel Save Your Shortlist Save and access your list later.
Save and Continue
Compare Vehicles
+ Add Vehicle from your shortlist
Year
Mileage
Transmission
Fuel Type
MPG (Combined)
Vehicle Tax