Working hours Working Hours
Location Yeovil Land Rover
Benefits Benefits
Closing date 22/02/2016

Ref:

Salary Salary

We have a vacancy for an experienced Service Advisor in our busy Yeovil service department. Applicants must be well presented, highly motivated with a desire to offer outstanding customer service.

Main Responsibilities

  • Attending to customers when dropping off and collecting their vehicles for service/repair.
  • Taking accurate notes of the customer’s requests and communicating them to the workshop team.
  • Keeping customers updated during the day with the progress of their vehicle
  • Costing and gaining permission for any additional work found.
  • Preparing and presenting the customer invoice and associated paperwork.
  • Giving a full explanation to the customer of the work undertaken.
  • Presenting service products such as service plans, extended warranties etc.
  • Excellent written and verbal communication.
  • Ability to quickly build relationships with a broad range of customers.
  • Ability to complete paperwork to a high standard.
  • Confidence in presenting high value, technical products.
  • Good organisation skills.
  • Full UK driving license.

You will be required to work Monday – Friday 08:00 – 18:00 and every fourth Saturday 08:00 – 13:00

Contact Adrian Bull or Tony Ross - 01935 426600 or adrian.bull@yeovillandrover.co.uk

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