Working hours Working Hours
Location Taunton Motor Company, Volvo
Benefits Benefits
Closing date 02/12/2016

Ref:

Salary Salary

An exciting opportunity has arisen at Taunton Motor Company Volvo for a General Manager preferably from a sales background.

Your key objectives will be:

  • Oversee the operation of the sales department
  • Develop and maintain a customer service driven environment and culture across the business to achieve fantastic customer satisfaction and key KPIs including retail sales and aftersales market share and profit.
  • Work with the Franchise Director to formulate and agree marketing activities and budgets
  • Ensure that Volvo operating standards, policies, procedures and financial controls are regularly monitored and reviewed in order to maximise the business performance
  • Work with the service and parts managers on a daily basis to analyse and improve business performance

Key Skills and attributes:

  • Provide vision and passion
  • Strong communication skills
  • Problem solving
  • Decision making
  • Financial analysis
  • Leadership
  • Interpersonal and relationship building
  • Computer literate

Knowledge:

  • Ideally from a sales management back ground although not essential.
  • Local business market
  • Dealership / Franchise systems, procedures and working practises, personnel, health and safety.
  • Interpretation of accounts

Experience:

Ideally you will have a proven track record in dealership management with a sales back ground.

As a talented Sales/General Manager, you'll run a leading dealership as if it was your own business. That means delivering an amazing customer experience that builds loyalty and maximizes profits. In return, you'll have all the scope and support you need to achieve real career success.

You'll be involved in every aspect of running your dealership but with a close focus on the sales department.

A real people person, you'll constantly inspire excellence and consistently motivate, energise and drive-up the performance levels of your team. With a strategic approach to business, you'll recruit key team members, control cash flow, stocks and assets and monitor financial performance on a daily, weekly and monthly basis. You'll also maintain strong manufacturer relationships and help increase sales through promotional activity.

You will also be expected to attend and complete the Volvo leadership training programme.

Please apply to Mike Lloyd on 07827360330 or mlloyd@helstongarages.co.uk

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