Working hours Working Hours
Location Matford Jaguar, Exeter
Benefits Benefits
Closing date 26/07/2016


Salary Salary

We are looking for a dynamic and experienced Aftersales Manager to join our team at Matford Jaguar.

On a day to day basis you will be responsible for ensuring customer’s cars are serviced and repaired to the highest possible standards. This role requires a great deal of product knowledge, good communication and interpersonal skills and most importantly of all the ability to lead a team to deliver outstanding customer service.

You will be required to maximise profit per customer visit by professionally and honestly promoting products and explaining the value of additional work to customers. Therefore, you will need to be an excellent communicator and be able to generate the required sales and profits while maintaining the bond of trust with customers.

First and foremost you’ll be delivering measurable excellent customer service to our customers but you’ll also ...

  • Have technical knowledge of vehicles and the support functions
  • Have strong management and leadership skills
  • Be highly organised with attention to detail
  • Fully understand how to deliver an ‘end to end’ service to customers
  • Be a proactive team player
  • Be enthusiastic and results driven
  • Have a desire to succeed and meet and exceed our expectations
  • Be fully computer literate with experience of dealership systems

In return we are able to offer a competitive salary package, and the security and support of family owned dealer group. Previous experience in a Service Manager role or very similar is highly preferential.

This is a rare opportunity to join a prestigious and rapidly evolving British brand during a period of expansive growth plans. If you believe you have the credentials and character required to become a key part of our team then please e-mail with your CV and covering note explaining why you believe you are suitable for this role.

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