Working hours Working Hours
Location Westerly BMW, Dorchester
Benefits Benefits
Closing date 17/08/2016

Ref:

Salary Salary

A new and exciting opportunity is being developed within Westerly Dorchester BMW/MINI to join a successful team with a great working atmosphere. The ideal candidate will thrive on achieving the highest levels of customer care

This role is customer facing and the ideal candidate will require good communication and organisational skills to ensure we deliver truly exceptional customer service.

We invite applications from existing service and parts advisors wishing to progress their career or make the change to a premium brand, but also welcome those with some basic knowledge of the motor trade, which is desirable, this is not essential as full training will be given to the right candidate at the Dealership and the BMW Academy.

You will possess a good standard of IT skills and will have the ability to work as part of a team as well as individually.

You will be of smart appearance with a friendly outlook and hold a full clean drivers licence.

This position would be full time; however consideration for flexible hours would be given for the right individual or and individual wishing to return to work, offering a competitive remuneration package.

This role will include:

  • Providing our customers with a first class customer service and taking care of all their servicing and repair needs. Working closely with the workshop to ensure all work is completed on time and to schedule.
  • Providing support, holiday and sickness cover to our customer service team.
  • Answering phone calls, booking in customer vehicles for servicing, and advising of any additional work.
  • Following up customers after service and addressing any satisfaction issues
  • Filing and administration
  • Provide cover within the Parts operation when required
  • Other duties, tasks that may be required

For further information please contact Matthew Guppy 01305 267411 or email your C.V to matthew.guppy@westerlybmw.co.uk

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